Shipping Policy
From authorization to delivery
This page explains how our Canadian store handles order processing, shipment, and delivery.
Order processing
After payment authorization succeeds, we normally prepare an order within 1–2 business days. This preparation period is separate from carrier transit time.
Shipping within Canada
Available destinations, shipping charges, and services are shown during checkout in CAD. Once an order ships, estimated transit is 4–6 business days. Weekends and applicable holidays are not business days, and an arrival date is not guaranteed.
Addresses and tracking
Please review the delivery address before submitting the order. When tracking is available, the carrier scan may take time to appear. Delays, a missing parcel, a delivered scan without receipt, or transit damage should be reported with the order number and tracking details.
Shipping assistance
For delivery questions, email rashidali9304@gmail.com. We may ask for photographs of damaged packaging or other information needed for a carrier review.